Dormitory Network - Office of Library & Information Services

Key Summary: Dormitory network setup, traffic limits, IP lookup, support, and troubleshooting information.

I-Shou University Dormitory Network

Dormitory Network Support

To report a dormitory network problem, visit the Network Services Division of the Office of Library and Information Services or email a description of the issue and your contact information to:

Email: dormnet@isu.edu.tw

Required Information for a Support Request

Name
Department or academic program
Telephone number or extension
Student ID or employee ID
Email address
Dormitory building, floor, and room
IP address in use
Description of the network problem

Support Hours

During office hours, Monday through Friday from 08:00 to 17:00, contact the Network Services Division.
Evening support is available from 19:00 to 23:00 at the male or female dormitory management desk.
Students may also seek assistance through the I-Shou University Dormitory Network Discussion Forum.

Services Provided by Dormitory Network Assistants

Assistance with dormitory network configuration.
Basic troubleshooting for internet connection problems.
Computer and network advice. Operating system reinstallation is not provided.
Unresolved problems will be reported to the Network Services Division.

Dormitory Network Management Regulations

Items 1, 3, 4, and 10 through 12 were amended on December 25, 2024, approved and announced by the President on January 3, 2025, and implemented on February 1, 2025.

The student dormitory network is part of the university campus network and is primarily intended to support academic activities.
The dormitory network is primarily provided for current residents of I-Shou University student dormitories.
Dormitory Network Assistants provide network configuration assistance and basic troubleshooting.
Authorized assistants may inspect physical network ports, report equipment problems, provide consultation, verify IP and MAC addresses, and temporarily disconnect network access when necessary.
Residents must provide their own computer, an RJ-45 network adapter, and a UTP Ethernet cable.
Network resources must not be used to transmit threatening, obscene, hostile, or commercial information.
Residents must use the network settings assigned to their dormitory building, floor, and room.
Network access may be suspended if a computer is infected with malware or attacks other computers and affects overall service quality.
Major violations may result in immediate suspension of network access and referral to the university for further action.

Daily external network traffic is limited to 8 GB for uploads and downloads combined. Users who exceed the limit will have their connection restricted to 64 Kb/s for 12 hours.

IP Address Configuration

Windows 10 and Windows 11

Step 1. Search for “View network status and tasks.”

Step 2. Select the network settings option.

Step 3. Select Ethernet and then select Properties.

Step 4. Select Internet Protocol Version 4 (TCP/IPv4), and enter the assigned IP address, subnet mask, default gateway, and DNS server addresses.

macOS

Step 1. Open the Apple menu, select System Settings, and then select Network.

Step 2. Select the network interface and choose Details.

Step 3. Open the TCP/IP section.

Step 4. Configure IPv4 manually using the IP information assigned to your dormitory room.

Dormitory Network Traffic Lookup

Check Dormitory Network Traffic

Dormitory Room IP Address Lookup

Select the appropriate dormitory area, building, and floor to view the corresponding room IP allocation map.

First Dormitory Area

Building A: 1F to 5F
Building B: 1F to 12F
Building C: 1F to 10F
Building D: 1F to 12F

Second Dormitory Area

Building F: 1F to 7F
Building G: 1F to 7F
Building H: 1F to 7F
Building J: 1F to 7F
Building K: 1F to 7F

Medical Campus Dormitory Area

Building N: 1F to 10F
Building P: 1F to 10F

Faculty Dormitory Area

View Faculty Dormitory IP Address and Floor Plan

Basic Network Troubleshooting

Reinstall the network adapter: Right-click Start > Device Manager > Network adapters > select the Ethernet, Realtek, or USB network adapter > Uninstall device > Action > Scan for hardware changes.
View network settings: Right-click Start > Settings > Network & Internet > Hardware and connection properties.
Reset the network: Right-click Start > Settings > Network & Internet > Advanced network settings > Network reset.
Disable the proxy server: Right-click Start > Settings > Network & Internet > Proxy > turn the proxy setting off.

Dormitory Network Usage Notes

Use only the IP address assigned to your dormitory building, floor, and room.

Residents must provide their own RJ-45 network interface and UTP Ethernet cable.

Daily external network traffic is limited to 8 GB for uploads and downloads combined.

Malware infections, malicious attacks, and serious violations may result in suspension of network access.

I-Shou University Office of Library and Information Services - Student Dormitory Network

Frequently Asked Questions (FAQ)

What is the daily traffic limit for the I-Shou University dormitory network?

External network traffic is limited to 8 GB per day for uploads and downloads combined. Users who exceed the limit will have their network speed restricted to 64 Kb/s for 12 hours.

How do I report a dormitory network problem?

During office hours, contact the Network Services Division. Evening assistance is available at the dormitory management desk from 19:00 to 23:00. You may also email your name, department, telephone number, ID, email address, location, IP address, and problem description to dormnet@isu.edu.tw.

How can I find the IP address assigned to my dormitory room?

Select the appropriate dormitory area, building, and floor from the room IP address lookup section to open the corresponding IP allocation map.